Terms of service

Here’s a clean, ready-to-paste Terms of Service suitable for your Shopify food pickup business:

Terms of Service

By placing an order with Holy & Hood Eggrolls, you agree to the following terms.

All orders are for scheduled pickup in Carrollton only.
No shipping is offered.

Orders are prepared fresh for the selected pickup window.
Customers are responsible for arriving during their chosen time.

Orders not picked up during the scheduled pickup window are considered completed and will not be remade or refunded.

We may adjust pickup timing slightly due to high volume. Customers will be notified if delays occur.

Payment is required at checkout to reserve your order.
Orders are not confirmed until payment is successfully processed.

Due to the made-to-order nature of our food, orders cannot be cancelled or modified once preparation begins.

Refunds are only issued if:

All food is prepared fresh and intended for immediate consumption.
Holy & Hood Eggrolls is not responsible for quality changes after pickup.

Our kitchen handles common allergens including wheat, dairy, eggs, and seafood.
Customers with food allergies order at their own discretion.

We reserve the right to refuse service for abusive behavior toward staff.

We may update these terms at any time. Continued use of our services indicates acceptance of the current terms.